“Don’t tell people what they can’t do, because nobody wants to be told ‘no.’ It’s unpleasant, it leaves a bad experience. Tell them what they can do.”
Background
David Gunnison-Wiseman is an Environmental Outreach Aide in the San Francisco Department of the Environment. He is in charge of reaching out to communities to listen to their feedback and to help them comply with new ordinances established by the department. He collaborates with both public and private organizations, and works with community-based organizations to move the city towards its zero-waste goals.